FAQ's

The most commonly requested home care services at HTR Care include companionship, personal care assistance (bathing, grooming, toileting), medication reminders, nutritious meal preparation, and light housekeeping. These services are all delivered with dignity and compassion to support independent living at home.

Choosing the right provider means finding someone who truly understands your needs. We recommend considering location, service availability, cultural sensitivity, and healthcare specialisation. Look for providers who align with your values, faith, background, or care preferences and who can deliver personalised, respectful support.

Healthcare is often divided into three levels: Primary Care – Your first point of contact, like GPs or community clinics. Secondary Care – Specialist services such as hospitals. Tertiary Care – Highly specialised services, often involving advanced treatments. HTR Care supports clients navigating these systems by delivering home-based care that complements medical pathways and promotes recovery in a familiar environment.

Care homes are generally owned by: Private individuals or companies Local authorities (council-run) Voluntary organisations or charities While HTR Care does not operate care homes, our home care services often allow individuals to stay in the comfort of their own homes, avoiding institutional settings altogether.

Healthcare staffing at HTR Care means connecting hospitals, clinics, and care facilities with qualified, compassionate professionals from registered nurses to healthcare assistants and support workers ready to deliver outstanding care, when and where it’s needed.

Absolutely. We collaborate closely with our clients to ensure long-term placements fit. You can request specific staff members based on preferences such as skills, language, cultural understanding, or patient compatibility.

All HTR Care professionals receive ongoing training, access to industry updates, and continuous development to stay aligned with the latest procedures, safety protocols, and best practices in healthcare delivery.

Our recruitment process is thorough and values-driven. Every candidate goes through: Enhanced DBS checks Comprehensive interviews Skills and reference checks We only select professionals who align with our integrity, empathy, and respect values.

At HTR Care, privacy isn’t optional; it’s essential. Every team member adheres to strict confidentiality protocols in compliance with GDPR and CQC guidelines, ensuring your information is always safe and respected.

Many young people, especially care leavers or those seeking asylum, face challenging transitions to independent living. HTR Care provides safe, structured, and nurturing homes where individuals aged 16–21 receive the guidance, life skills, and emotional support needed to thrive independently and confidently.

Yes. HTR Supported Accommodation is tailored for young people aged 16 to 25. We support vulnerable youth, including looked-after children, care leavers, and Unaccompanied Asylum-Seeking Children (UASCs).

Our supported accommodation offers: 24/7 on-site staff Personalised development plans Mental health and trauma-informed support Education and employment guidance Life skills training (e.g., budgeting, cooking, household responsibilities) We aim to foster resilience, independence, and self-worth in every resident.

HTR Care is widely regarded as one of the best healthcare staffing agencies in London. They are CQC-registered and known for providing highly qualified nurses, healthcare assistants, and support workers for temporary and permanent placements. With a strong reputation for professionalism, reliability, and person-centered care, HTR Care serves hospitals, care homes, and individuals across Greater London.