Cookies Policy

Last updated: 2 June 2026

This Cookies Policy explains how HTR Care and Recruitment Limited, trading as HTR Care, uses cookies and similar technologies on our website, htrcare.com.

This policy should be read together with our Privacy Policy, which explains how we collect, use, store and protect personal information.

By using our website, you can choose whether to accept or reject certain cookies through our cookie banner or browser settings. Some cookies are necessary for the website to work and cannot be switched off through our website.


1. Who we are

HTR Care and Recruitment Limited provides home care, domiciliary care, healthcare staffing and supported accommodation services.

Our website is:

htrcare.com

Our contact details are:

HTR Care and Recruitment Limited
Belmont House, Belmont Road, Uxbridge, UB8 1HE
Email: info@htrcare.com
Phone: 0203 004 8402


2. What cookies are

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember certain choices, improve user experience, understand how visitors use the site, and support marketing or communication activities.

Similar technologies may also be used, such as pixels, scripts, tags, local storage and analytics tools. In this policy, we use the word “cookies” to refer to cookies and similar technologies.


3. Why we use cookies

We may use cookies to:

  1. Make our website work properly.

  2. Keep the website secure.

  3. Remember your cookie preferences.

  4. Help forms and website features function correctly.

  5. Understand how visitors use our website.

  6. Improve our website content, layout and performance.

  7. Measure the effectiveness of marketing activity.

  8. Support communication tools such as enquiry forms, call buttons or WhatsApp links.

  9. Show relevant content or advertising where permitted.


4. Types of cookies we may use

Strictly necessary cookies

These cookies are required for the website to function. They may be used for security, page loading, form submission, cookie preference storage and basic website operation.

You cannot usually disable these cookies through our website because the site may not work properly without them. You may be able to block them through your browser, but this could affect how the website works.

Examples may include cookies used to remember your cookie choices, protect website forms from spam, or maintain secure website functionality.


Analytics and performance cookies

These cookies help us understand how visitors use our website. They may tell us which pages are visited, how long visitors stay, which pages are most useful, and whether visitors experience errors.

This information helps us improve our website, content and services.

We may use tools such as Google Analytics or similar analytics platforms. These cookies are only used where allowed by law and where consent is required, we will ask for your permission first.


Functionality cookies

These cookies allow the website to remember choices you make and provide improved features.

For example, they may help remember preferences, improve form behaviour, or support website features that make your experience smoother.

If you disable functionality cookies, some parts of the website may not work as expected.


Marketing and advertising cookies

These cookies may be used to understand how visitors interact with our website and to support relevant advertising or remarketing activity.

For example, they may help us measure the performance of campaigns, understand which services visitors are interested in, or show relevant HTR Care content on other platforms.

Marketing cookies are not essential. Where required, we will only use them with your consent.


Third party cookies

Some cookies may be placed by third party services used on our website. These may include analytics providers, social media platforms, advertising platforms, embedded content providers, map services, video platforms, live chat tools or communication tools.

These third parties may use cookies according to their own privacy and cookie policies. We recommend reviewing their policies if you interact with those features.


5. Cookies we may use on htrcare.com

The exact cookies used on our website may change depending on the tools, plugins, forms, analytics, advertising platforms or security services active at the time.

The website may use cookies connected with:

  1. Website security and performance.

  2. Cookie consent management.

  3. Contact form functionality.

  4. Google Analytics or similar analytics tools.

  5. Google Ads, Meta Ads or similar advertising tools, if active.

  6. Social media links or embedded content.

  7. WhatsApp, call buttons or communication features.

  8. Website hosting, caching and performance tools.

Before publishing this policy, we recommend adding a live cookie table from your cookie banner tool showing the exact cookie name, provider, purpose and duration.


6. Consent

We will ask for your consent before using cookies that are not strictly necessary, where required by law.

You can choose whether to accept or reject optional cookies. You can also change your cookie preferences at any time using the cookie settings option on our website, where available.

Strictly necessary cookies may be used without consent because they are required for the website to function or to provide a service you have requested.


7. How to manage cookies

You can manage cookies in different ways.

Through our cookie banner

When you first visit our website, you may see a cookie banner giving you choices about optional cookies.

You may be able to:

  1. Accept all cookies.

  2. Reject optional cookies.

  3. Manage cookie preferences.

  4. Change your choices later.

Through your browser settings

You can also manage cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive alerts before cookies are placed on your device.

Please note that blocking some cookies may affect how our website works.


8. How long cookies stay on your device

Cookies may stay on your device for different lengths of time.

Session cookies

These cookies are temporary and are deleted when you close your browser.

Persistent cookies

These cookies remain on your device for a set period or until you delete them. They may be used to remember preferences, understand website usage, or support analytics and marketing activity.

The duration of each cookie depends on its purpose and provider.


9. Personal information and cookies

Some cookies may collect information that can be linked to a person, such as IP address, device information, browser details, website activity or online identifiers.

Where cookies involve personal information, we process that information in line with our Privacy Policy and applicable data protection laws, including UK GDPR and the Privacy and Electronic Communications Regulations.


10. Third party websites

Our website may contain links to third party websites, such as social media platforms, partner sites, maps, videos or external resources.

We are not responsible for the cookie practices, privacy policies or content of third party websites. You should review their policies before using those websites or services.


11. Updates to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our website, technology, legal requirements or the cookies we use.

The latest version will always be available on our website.


12. Contact us

If you have any questions about this Cookies Policy or how we use cookies, please contact us:

HTR Care and Recruitment Limited
Belmont House, Belmont Road, Uxbridge, UB8 1HE
Email: info@htrcare.com
Phone: 0203 004 8402


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