Home care services in London
Home Care in London

I recently took home care services for my grandfather through HTR Care, and I can honestly say they are the best care agency in London.

Ava E (Great-granddaughter of Client)

Best Domiciliary Care Services in Greater London

Capital of England, London is one of the most diverse areas, with communities from every background and culture living across its 32 boroughs and the City of London. London is home to iconic landmarks including Buckingham Palace, the London Eye, and The Shard, making it one of the most recognised places in the world. With over 1 million residents aged 65 and over, London has one of the largest elderly populations in the country.

HTR Care provides domiciliary home care in London for adults both under and over 65 who need support with daily living. We also assist people living with conditions such as dementia, Parkinson’s, stroke, disability, and mobility limitations. Our carers help with activities of daily living, including personal care, medication reminders, meal preparation, mobility support, and companionship.

HTR Care - Domiciliary Care Services in London

What Families Say About Us

Real stories from the people who matter most; the families we serve every day

Private Care in London

Private care in London means paying for home care directly, rather than through a council or NHS referral. Private care gives you full control over who provides care, when it starts, and how it is delivered. HTR Care is a trusted home care agency in London providing private care to individuals and families across the city. Our private home care services cover personal care, nursing care, elderly care, disability care, and hospice care. We also work with clients who receive partial council support or NHS Continuing Healthcare (CHC) funding alongside private contributions.

  • CQC-regulated home care provider rated Good across all five inspection areas
  • Personalised care plans built around each client’s routine, condition, preferences and family needs
  • Flexible support available from short visits to live-in care, 24-hour care, respite care and complex care
  • Specialist care for dementia, Parkinson’s, stroke recovery, diabetes, MS, learning disabilities and physical disabilities

Why Choose HTR Care in London

1

Regulated by the Care Quality Commission (CQC)

Every home care service London families receive from HTR Care is rated Good across all 5 CQC inspection domains: Safe, Effective, Caring, Responsive, and Well-Led.

2

Fully Trained and DBS-Checked Carers

Our carers hold qualifications in Health and Social Care at Level 2 or Level 3. We also provide ongoing training in dementia care, medication administration, manual handling, and safeguarding.

3

Personal Care Plan for Every Client

Before care begins, a senior member of our team visits the home to carry out a full assessment. From this, we build a written care plan that is personal to that individual and reviewed on a regular basis.

4

Care Starts in Just 24 to 48 Hours

When families need help quickly, we act fast. In most cases, we can carry out a home assessment and begin care within 24 to 48 hours of your first contact with us.

5

Carer Introduction Before Care Starts

We always introduce the caregiver to the client and their family before the first official visit. The first visit is never with a stranger. We match carers based on skills, experience, and how well they will get along with the client, so care feels comfortable from day one.

Home Care Services We Offer in London

Live-In Care

Live-In Care

Live-in care provides continuous support at home from a dedicated carer who stays throughout the day and night. It is ideal for older adults and individuals living with dementia, disability, or long-term health conditions who need full-time assistance. This allows people to remain safe, comfortable, and independent in familiar surroundings.

Visiting Care (Hourly Care)

Visiting Care (Hourly Care)

Visiting care, also called hourly care, provides flexible support through scheduled home visits based on the level of help needed each day or week. It is suitable for adults who need assistance with daily activities such as personal care, medication reminders, meal preparation, mobility support, and companionship. This service helps maintain independence while receiving reliable care at home.

Night Care (Overnight Care)

Night Care (Overnight Care)

Night care, also known as overnight care, provides support for individuals who need assistance, supervision, or reassurance during the night. Our carers provide waking night care or sleeping night care depending on individual needs, especially for those living with dementia, mobility issues, or health conditions. This ensures safety, comfort, and peace of mind throughout the night.

Companionship Care (Social and Emotional Support)

Companionship Care (Social and Emotional Support)

Companionship care provides meaningful social interaction and emotional support for individuals who may feel isolated or lonely at home. Our carers spend quality time through conversation, hobbies, walks, and daily activities that support mental wellbeing. This service helps improve confidence, mood, and overall quality of life.

Respite Care (Short-Term Care)

Respite Care (Short-Term Care)

Respite care, also known as short-term care, provides temporary support so family carers can take a break while their loved one continues receiving professional care. It is suitable for planned breaks, emergencies, or when extra support is needed for a short period. This ensures continuity of care while giving families time to rest and recharge.

Specialist Care for Different Conditions in London

Dementia and Alzheimer's Disease Care

Dementia affects over 1 million people in the UK, with Alzheimer's disease being the most common type. People living with dementia need a calm, familiar environment and a consistent routine to feel safe. Our dementia-trained carers in London use person-centred approaches to support clients with Alzheimer's disease, vascular dementia, and Lewy body dementia at home.

Learning Disabilities Care

People with learning disabilities often need daily support to live independently and confidently. HTR Care provides learning disabilities care in London that is built around each person's abilities and goals. Our carers are trained to support clients with a range of learning disabilities, helping them with personal care, daily tasks, communication, and social activities.

Motor Neurone Disease (MND) Care

Motor Neurone Disease is a progressive condition that affects the muscles and movement over time. People living with MND in London need carers who understand how the condition changes and who can adapt their support as needs increase. HTR Care provides MND care that focuses on maintaining quality of life, communication, and comfort throughout every stage of the condition.

Palliative and End-of-Life Care

Palliative care focuses on comfort, dignity, and quality of life for people with a serious or life-limiting illness. HTR Care provides end-of-life care in London that supports both the individual and their family during this difficult time. Our carers work closely with GPs, district nurses, and hospice teams to ensure care is gentle, coordinated, and respectful of the person's wishes.

Parkinson's Disease Care

Parkinson's disease is a condition that affects movement, balance, and daily living. People with Parkinson's in London benefit most from carers who understand their specific symptoms and how those symptoms change throughout the day. HTR Care's Parkinson's-trained carers help clients with personal care, medication management, fall prevention, and mobility support.

Reablement Services

Reablement is a short-term care service designed to help people regain their independence after a period of illness, injury, or hospitalisation. HTR Care provides reablement services in London that focus on building confidence and restoring daily living skills. Reablement typically runs for 4 to 6 weeks and works alongside NHS rehabilitation teams to help clients return to their normal routine.

Spinal Injury Care

Spinal injury care requires a high level of specialist knowledge and a careful, consistent approach. HTR Care supports people in London with spinal cord injuries by providing personal care, mobility assistance, catheter care, and skin integrity monitoring. Our spinal injury carers are trained to deliver safe, dignified support that respects the client's independence and preferences.

Stroke Care

Recovering from a stroke takes time, and the right support at home makes a significant difference. HTR Care provides stroke care in London that helps clients rebuild strength, confidence, and daily living skills in their own home. Our stroke carers support clients with personal care, communication, mobility, and medication, working alongside community health teams to support recovery.

Arranging Care with HTR Care

We understand that arranging home care can feel overwhelming at first, especially when families are already under pressure. That is why we keep the process simple and supportive from the beginning.

1

Speak with Our Team

A friendly conversation to understand your situation, answer questions, and talk through the support you may need.

2

Home Care Assessment

We arrange a care assessment to better understand routines, preferences, daily challenges, and the level of support required.

3

Begin Your Care

Once everything is agreed, we carefully match you with a suitable carer and begin support in a way that feels comfortable and familiar.

Our professional care team in discussion

Meet the Care Team

Tanka Bhattarai

Tanka Bhattarai

Director | Leadership and service direction

“Care should feel consistent and dependable.”

Rajen Nityanand Jussun

Rajen Nityanand Jussun

Registered Manager | CQC compliance and care quality

“Good care starts with strong standards and safe practice.”

Nicholas Olanrewaju

Nicholas Olanrewaju

Operations Manager | Service delivery and systems

“Reliable care depends on good coordination behind the scenes.”

Meena Pradhan

Meena Pradhan

Care Coordinator | Carer matching and family support

“The right match between carer and client changes everything.”

Jenish Giri

Jenish Giri

Finance Director | Administrator

Good care depends on strong systems, clear communication, and people who genuinely care about the outcome.

HTR Care vs a Care Agency in London

Not all home care agencies in London provide the same level of service. Many home care agencies in London focus on filling shifts rather than building a genuine care relationship. HTR Care is a home care agency in London that puts quality and consistency first, and here is how we differ.

  • CQC Rated Good across all 5 domains. Many agencies are not inspected at this level or have not received a Good rating.
  • Personal in-home assessment for every new client. Generic agencies often conduct assessments over the phone.
  • Same carer for every visit wherever possible. Many agencies rotate carers frequently, disrupting trust and continuity.
  • Carer introduced to the client before Day 1. Most agencies send whoever is available without a formal introduction.
  • Carers trained to Level 2 or Level 3 as standard. Some agencies accept carers with only basic induction training.
  • Funding support guidance included at no extra cost. We help families understand CHC, Attendance Allowance, PIP, and local authority funding.

Areas We Proudly Serve in London

And all other surrounding boroughs across London.

Uxbridge
Hillingdon
Harrow
Ruislip
Ealing
Hounslow

How Much Do Home Care Services Cost in London?

Home care costs in London are higher than in many other parts of England, due to London's higher living costs and wages. Based on data from the Homecare Association and leading care providers in London, here is what families can expect to pay.

Service TypeTypical CostNotes
Visiting care (hourly)GBP 25 to GBP 35 per hourStandard agency rate in London
Personal care visitsGBP 28 to GBP 35 per hourBathing, dressing, toileting
Night care (waking)GBP 130 to GBP 180 per nightActive support throughout the night
Night care (sleeping)GBP 100 to GBP 150 per nightCarer on-call, sleeps unless needed
Live-in careGBP 1,200 to GBP 1,600 per weekFull-time carer living in the home
Dementia specialist careGBP 30 to GBP 38 per hourTrained dementia carer

Local Care Resources

London is home to over 9 million people. It is the largest city in the United Kingdom. According to the 2021 Census, over 1,043,400 people aged 65 and over live in London. That is a large group of people who may need care support. NHS England recorded over 510,000 dementia diagnoses across England as of January 2026. In London alone, that means tens of thousands of people living with dementia right now. The Alzheimer's Society projects this will rise to 1.4 million across the UK by 2040. This means the need for specialist dementia care at home will only grow. Age UK also reports that 2 million people aged 65 and over in England have unmet care needs. This shows that many families are still not getting the support they need.
London attracts a large number of young workers and students. This means the average age in London is just 35.7 years, according to the ONS. But London is also the largest city in the UK. Even a small percentage of older residents adds up to a very large number. Over 1,043,400 people aged 65 and over live in London today. And that number is still growing. Parkinson's disease affects around 153,000 people across the UK. That figure is expected to rise as the population gets older. Stroke is one of the leading causes of adult disability in England. Around 100,000 strokes occur every year. Many of these happen to people living in London. Most stroke survivors need ongoing care and rehabilitation support at home. These figures show why specialist home care services in London are in such high demand. This includes dementia care, stroke care, and Parkinson's care.

Getting out of the house is important for physical and mental wellbeing, especially for older adults and those living with long-term conditions. HTR Care's carers are happy to accompany clients on safe, enjoyable outings across London. Here are 5 great local outing ideas for clients and their carers.

1. Richmond Park, Richmond (TW10)

Richmond Park is one of London's largest and most peaceful green spaces. It is fully accessible by wheelchair and offers flat, well-maintained paths. A gentle walk or a quiet sit by the ponds is a calming and enjoyable outing for elderly clients and those with mobility needs.

2. Kew Gardens, Kew (TW9)

The Royal Botanic Gardens at Kew is one of the most beautiful gardens in the world and is fully accessible. Kew has accessible routes, seating throughout, and cafe facilities. It is a wonderful outing for clients who enjoy nature and fresh air.

3. National Gallery, Trafalgar Square (WC2N)

The National Gallery is free to visit and fully wheelchair accessible. It is a calm and stimulating environment that works well for clients who enjoy art and culture. The gallery also has accessible toilets, seating throughout, and a cafe.

4. Hyde Park, Westminster (W2)

Hyde Park is one of London's most iconic parks and is easy to reach from West London. The park has flat, paved paths and plenty of seating. Clients can enjoy the Serpentine lake, the Italian Gardens, or simply a quiet walk in a beautiful setting.

5. Gunnersbury Park, Ealing (W3)

Gunnersbury Park is a large, accessible park in West London, close to the areas HTR Care serves in Ealing and Hounslow. The park has a museum, cafe, accessible paths, and large open green spaces. It is an ideal local outing for clients in West London.

Frequently Asked Questions About Home Care in London

Home care, also called domiciliary care, means a trained carer supports you in your own home. A care home means moving out of your home and into a residential facility. Most people prefer home care because they can stay in familiar surroundings, keep their own routine, and receive care built entirely around them. Home care in London is also often more affordable than a care home for people who need a few hours of support each week.
Home care in London typically costs between GBP 25 and GBP 35 per hour for visiting care. Live-in care costs from around GBP 1,200 to GBP 1,600 per week. You may be able to get help with costs through local authority funding, NHS Continuing Healthcare, Attendance Allowance, or PIP. HTR Care will explain all your options after your free home assessment.
Yes. HTR Care is fully registered with and regulated by the Care Quality Commission (CQC). The CQC rated HTR Care Good across all 5 inspection domains: Safe, Effective, Caring, Responsive, and Well-Led. You can check our CQC registration directly on the CQC website.
In most cases, HTR Care can carry out a home assessment and start care within 24 to 48 hours of your first contact with us. If your situation is urgent, such as a hospital discharge or a sudden change in health, please call us directly on 0203 004 8402 and we will do everything we can to help as quickly as possible.
HTR Care provides home care services across all Greater London boroughs, supporting individuals and families throughout Central, North, East, South, and West London. Our services are available across boroughs including Hillingdon, Harrow, Ealing, Hounslow, Brent, Camden, Westminster, Kensington and Chelsea, Richmond upon Thames, Wandsworth, Lambeth, Southwark, Greenwich, Croydon, Bromley, Enfield, Barnet, Redbridge, Waltham Forest, Hackney, Tower Hamlets, and surrounding areas across Greater London.
Service Area Map

Other Location We Serve in England

Below is the list of locations that we currently serve in England

  • Buckinghamshire
  • Berkshire
  • Surrey
  • Hertfordshire
  • Bedfordshire
  • Essex
  • Kent
  • Hampshire
  • West Sussex
  • Oxfordshire

Available 24/7

Our local care coordinators are ready to take your call anytime, day or night.

Send Us a Message

We aim to respond to all enquiries within 2 business hours.

Opening Hours

Mon - Fri: 08:00 - 18:00
Weekend: Emergency On-call Only

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